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Category Archives: Infographic

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Want New Employees to Stick Around? Use Digital Onboarding! [Infographic]

Onboarding is a challenge for every L&D manager, no matter what your strategy is!

Training for new employees is a mandatory need – and there is no escaping it – so you want onboarding that is quick, creates a cultural expectation, and provides a rapid enlightenment of your business values.

But what many don’t realise is that onboarding doesn’t have to be a time-consuming chore, completed just so you and your new employees can tick a box.

If anything, you can use onboarding to your advantage!

At CDSM, we recently looked at:

  • Why an onboarding program is important
  • How companies are currently training new employees; and
  • What you should expect from digital onboarding

To see what we found out, take a look at our latest infographic:

[View Text Only Version]

Digital Onboarding

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Want New Employees to Stick Around? Use Digital Onboarding! [Text Version]

[View Infographic]

Why is conducting an onboarding program so important?

Only 52% of people join a company with an official onboarding program.

More than 37% said their employer had no program, and just over 11% said they weren’t sure if a program existed or not.

Organisations with a standard onboarding process experience 54% greater new hire productivity and 50% greater new hire retention.

Nearly 4% of new employees leave their new jobs after a disastrous first day, and 33% decide within the first 30 days.

Companies lose 25% of all new employees within 12 months.

New employees who attended a well-structured onboarding orientation program were 69% more likely to remain at a company for up to 3 years.

25% of companies admitted that their onboarding program does not include any form of training, which can lead to a loss of 60% of a company’s entire workforce.

Organisations with structured onboarding programs enjoy a 60% year-over-year improvement in revenue per full-time employee, and a 63% year-over-year improvement in customer satisfaction.

A combined 71% of companies surveyed are currently in the process of updating their onboarding programs.

Currently, less than 40% of onboarding is completed through technology-based solutions.

The 16% who deliver more than 61% of their onboarding programs through technology-based solutions use either company-wide intranet or e-learning. Hiring employees takes time and money – on average 23 days and over £5000 to fill an open position.

Return on investment from technology onboarding:

Higher staff retention rate – decrease in skills gap
New employees contribute to the bottom line faster
Save employers time training
Reduce travelling time and costs to training

What’s CDSM’s onboarding approach? Proven contemporary learning science!

Typically, the time a worker must spend being trained is reduced by about 40% using e-learning.

However, there is e-learning… and then there is CDSM e-learning! By using best practice, contemporary learning strategies and effective pedagogy, organisations can rapidly improve their onboarding even further…

Scenario-based training can often reduce new hire training time by 25-50%

92% say video helps teach more effectively, and improves learning by 56%

Learning science can be incorporated to empower new starters with skills they wouldn’t usually get from e-learning, and this takes away some of the pressure of a new role.

To understand the difference that learning science can make, get in contact with CDSM now for a demo…

Sources:

http://www.impactinstruction.com/wordpress/wp-content/uploads/2013/07/2013-Onboarding-Report_FINAL-REPORT.pdf
http://www.globoforce.com/gfblog/2014/five-ways-to-keep-your-new-hires-from-failing/
http://www.lesson.ly/blog/9-surprising-employee-onboarding-statistics/
http://www.rootinc.com/white_papers/new-hire-onboarding-overlooked-element-sustaining-successful-strategy-execution/
http://thehiringsite.careerbuilder.com/2014/12/24/onboarding-methods-produce-roi/
http://www.bizjournals.com/bizjournals/how-to/human-resources/2014/09/how-to-help-your-new-hires-first-day-great.html?page=all
http://www.icmi.com/Resources/People-Management/2013/06/Boost-Performance-With-Scenario-Based-Training
http://www.syberworks.com/articles/e-learningROI.htm

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Facts about neuroscience that you need to know… [Infographic]

Neuroscience… it’s the hot topic in Learning & Development at the moment. But what exactly is it, and what should it mean to you?

At CDSM, we’ve been busy picking through the research, and we’ve created a nifty infographic to highlight the facts about neuroscience that you need to know.

And if you’re wondering what impact neuroscience has on L&D, we look at four ways to integrate rapidly-evolving neuroscience into your e-learning.

So what are you waiting for? Take a look at the infographic now to find out more:

[View Text Only Version]

Neuroscience

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Facts about neuroscience that you need to know… [Text Only Version]

[View Infographic]

“Our brains build our learning, learning builds our brains.” – CIPD

  • Human attention span – 8.25 seconds
  • Goldfish attention span – 9 seconds
  • Humans handle approx. 40,000,000 pieces of information every second, but only 40 of those make it to our conscious brains.
  • The speed that the brain can be process information is as slowly as 0.5 meters/sec or as fast as 120 meters/sec(that’s about 431 km/hr).
  • You can commit about 3-4 things to short term memory. After 20 seconds they will disappear from memory unless you repeat them over and over.
  • The human mind wanders 30% of the time.

Based on these facts alone, you can see why 25% of L&D professionals are integrating neuroscience.

Neuroscience helps us to explore the question: What makes L&D effective?

Neuroscience enables:

  • More engagement for learners
  • Cost savings
  • Higher staff retention
  • Increased credibility as a practitioner

But two thirds of those who want to integrate neuroscience haven’t done it yet…

At CDSM, we have considered neuroscience in the development of our tools

4 Ways to Integrate Rapidly-Evolving Neuroscience into Your E-Learning:

The Challenge
E-learning should encourage curiosity and help people move towards an accepting state.
Our Solution
At CDSM, we’ve found that a visually-attractive and engaging user experience can immediately translate into high levels of acceptance and uptake amongst users.

The Challenge
People find it easier to retain information if it’s presented in small chunks.
Our Solution
Our Playlists curation tool allows learners to intake small, ‘bite-sized’ chunks of information, and all from one place!

The Challenge
People are better able to understand complex data if they have time to reflect.
Our Solution
CDSM’s Knowledge Tree gives learners the ability to view relevant content in their own time and at their own pace, helping them to achieve a better understanding of the subject matter.

The Challenge
E-learning needs to be challenging, but not threatening.
Our Solution
Our Networks function allows learners to become part of a ‘knowledge community’ – a place where they can share, reflect and discuss their new understanding of a subject with their peers.

Source:
http://www.cipd.co.uk/binaries/neuroscience-action_2014-applying-insight-LD-practice.pdf
Read more:
http://www.businessinsider.com/100-things-you-should-know-about-people-2010-11?op=1#ixzz3ejUKGyqo
http://www.nursingassistantcentral.com/blog/2008/100-fascinating-facts-you-never-knew-about-the-human-brain/
http://www.businessinsider.com/100-things-you-should-know-about-people-2010-11?op=1&IR=T
http://www.statisticbrain.com/attention-span-statistics
See more at:
http://cdsmteamblog.co.uk/wpmu/?p=1621#sthash.IWmr4oMn.dpuf
http://www.cipd.co.uk/blogs/cipdbloggers/b/leading-in-learning/archive/2014/12/11/applying-neuroscience-to-l-amp-d-initiatives.aspx

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3 Ways the UK Automotive Sector Can Become More Competitive – Infographic

There are currently over 30 million vehicles on the road in the UK, but – even as the 7th biggest automotive provider in the world – the UK is still falling short. So how can the UK improve its performance and climb the rankings?

Text only version available here

At CDSM, we have a lot of experience in helping companies within the automotive sector, and consequently are now in a position to have expertise to share. Check out the new CDSM Infographic to find out more:

automotivesector

CDSM are offering you the chance to claim a FREE Roadmap Demo with one of our Digital Learning Experts. Sign up now and our knowledgeable staff will be in touch to arrange a consultation call

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3 Ways the UK Automotive Sector Can Become More Competitive – Text Only

There are currently over 30 million vehicles on the road in the UK, but – even as the 7th biggest automotive provider in the world – the UK is still falling short. So how can the UK improve its performance and climb the rankings?

At CDSM, we have a lot of experience in helping companies within the automotive sector, and consequently are now in a position to have expertise to share. Check out the new CDSM Infographic to find out more:

CDSM are offering you the chance to claim a FREE Roadmap Demo [http://marketing.cdsm.co.uk/acton/form/11389/001d:d-0001/0/index.htm] with one of our Digital Learning Experts. Sign up now and our knowledgeable staff will be in touch to arrange a consultation call.

3 Ways the UK Automotive Sector can become more competitive

 £59.3 billion turnover each year

30 million vehicles on the road

UK is the 7th best place to do business in the world

2350 automotive suppliers in the UK (majority SME)

731,000 people employed in UK Automotive sector

18,000 apprentices working in automotive retail

BUT…

UK’s International Performance on Workforce Skills are currently not strong enough:

  • UK: 2.76
  • France, Germany, Italy, Spain: 3.88
  • Central, Eastern Europe: 3.07
  • Brazil, Russia, India, China: 3.07

Having more skilled workers is urgent –

3 things you can do…

1. Create on-boarding e-learning…

–          Demonstrate lucrative opportunities

–          Develop a better recruitment process

–          Train staff from the get-go with your expertise

–          Attract top STEM subject graduates

2. Design high quality learning…

–          Training currently lacks coherence and traction

–          Inspire employees to learn on the job

–          Develop achievable and effective framework’s

–          Blended learning is proven to be the most effective

3. Pathways for leadership and management…

–          To maintain supply chain development

–          Create long term employees and retain their skills

–          Improves UK knowledge and creates a stronger skill set internationally

CDSM have proved that Digital Learning is the way forward:

10,000 employees – 32 countries – 14 languages – 9 modules – 731 pages of e-learning content – 79 activities – 48 assessments – 25 videos = GOLD e-learning award!

Honda Results:

81% Average Satisfaction

92% wanted more e-learning in that format

88% felt the e-learning objectives were met

Sales Advisor:

  • “The format and layout made it easier to stay focused.”

Sales Manager:

  • “The content is delivered in bite sized sections – perfect for real world time management.”

Sales Advisor:

  • “Information nice and succinct. No Fluff.”

Service Manager:

  • “Very simple to follow and user friendly.

Sources:

 

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Business CDSM Customer Service Infographic

The DOs and DON’Ts of Customer Service

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. – W. Edwards Deming

We know Customer Service is paramount, but we all still hear horror stories about poor service – why? Here at CDSM, we believe that every instance of Customer Service should be:

  • Friendly
  • Knowledgeable
  • Responsive
  • Quick
  • …and Awesome!

To this effect, we’ve created a cool infographic on the DOs and DON’Ts of Customer Service. Check it out – and meet CDSM’s Customer Service and Support team while you’re at it!

Click here to access the text only version of the Infographic

Click image to launch full size version.

customerservice

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Stop, Collaborate, and E-Learn – Infographic

Don’t miss out, we’re all doing it!

To savour our precious time and money, collaborating with other L & D departments is becoming ever necessary. In fact, it’s becoming the norm in whichever industry you are in, and that’s because of the awesome benefits.

If you want to plug that dawning skills gap, widen your network, or just share your valuable experiences to make the market flourish further, clubbing together can make your projects even more exciting, and your customers even happier!

So, go on…share our infographic today and a beautiful partnership could develop tomorrow!

Click here to access the text only version of the Infographic

Click image to launch full size version.

Club Together Infographic

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