CDSM never stop learning

Monthly Archives: May 2015

Blended Learning Business CDSM E-learning Insights L&D Learning News

E-Learning Will Improve Your Bottom Line

At CDSM, we’ve done a fair bit of investigation into the ROI of e-learning. In fact, it’s one of the first things potential customers ask us about: “Will e-learning improve our bottom line?”

In case you were wondering, the answer is “yes!”

In the automotive sector, improving the bottom line is crucial to a company’s success. We know this is the case, having seen the hugely positive results of our award-winning work with Honda Motors Europe. Thanks to this successful partnership with Honda, we were invited to tender with another automotive manufacturer: Mitsubishi.

Mitsubishi2Sales are rocketing at Mitsubishi, and the pressure is on at dealerships to get staff trained up to their high standards. After reviewing contemporary approaches to L&D challenges, Mitsubishi looked to e-learning and digital technologies to scale up operations.

That’s where CDSM came in.

Up until now, Mitsubishi had a limited experience of e-learning but, with our help, they now understand the benefits that e-learning and blended learning solutions can bring to their people and, crucially, their business.

They now know what studies have proved – that blended learning is the most effective learning method – and are looking forward to realising the full potential of their sales staff quicker than previously expected.

We’re currently working with Mitsubishi to replace a number of their classroom-based courses with bespoke e-learning and a blended solution. Using cutting-edge learning design and theory, we will deliver e-learning that Mitsubishi staff really want to do, and can also use to obtain real-life, measureable results.

Find out what we can do for your business today – contact us now for a free demoMits

 

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Business CDSM Demo E-learning Infographic L&D

3 Ways the UK Automotive Sector Can Become More Competitive – Infographic

There are currently over 30 million vehicles on the road in the UK, but – even as the 7th biggest automotive provider in the world – the UK is still falling short. So how can the UK improve its performance and climb the rankings?

Text only version available here

At CDSM, we have a lot of experience in helping companies within the automotive sector, and consequently are now in a position to have expertise to share. Check out the new CDSM Infographic to find out more:

automotivesector

CDSM are offering you the chance to claim a FREE Roadmap Demo with one of our Digital Learning Experts. Sign up now and our knowledgeable staff will be in touch to arrange a consultation call

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Blended Learning E-learning Infographic Learning

3 Ways the UK Automotive Sector Can Become More Competitive – Text Only

There are currently over 30 million vehicles on the road in the UK, but – even as the 7th biggest automotive provider in the world – the UK is still falling short. So how can the UK improve its performance and climb the rankings?

At CDSM, we have a lot of experience in helping companies within the automotive sector, and consequently are now in a position to have expertise to share. Check out the new CDSM Infographic to find out more:

CDSM are offering you the chance to claim a FREE Roadmap Demo [http://marketing.cdsm.co.uk/acton/form/11389/001d:d-0001/0/index.htm] with one of our Digital Learning Experts. Sign up now and our knowledgeable staff will be in touch to arrange a consultation call.

3 Ways the UK Automotive Sector can become more competitive

 £59.3 billion turnover each year

30 million vehicles on the road

UK is the 7th best place to do business in the world

2350 automotive suppliers in the UK (majority SME)

731,000 people employed in UK Automotive sector

18,000 apprentices working in automotive retail

BUT…

UK’s International Performance on Workforce Skills are currently not strong enough:

  • UK: 2.76
  • France, Germany, Italy, Spain: 3.88
  • Central, Eastern Europe: 3.07
  • Brazil, Russia, India, China: 3.07

Having more skilled workers is urgent –

3 things you can do…

1. Create on-boarding e-learning…

–          Demonstrate lucrative opportunities

–          Develop a better recruitment process

–          Train staff from the get-go with your expertise

–          Attract top STEM subject graduates

2. Design high quality learning…

–          Training currently lacks coherence and traction

–          Inspire employees to learn on the job

–          Develop achievable and effective framework’s

–          Blended learning is proven to be the most effective

3. Pathways for leadership and management…

–          To maintain supply chain development

–          Create long term employees and retain their skills

–          Improves UK knowledge and creates a stronger skill set internationally

CDSM have proved that Digital Learning is the way forward:

10,000 employees – 32 countries – 14 languages – 9 modules – 731 pages of e-learning content – 79 activities – 48 assessments – 25 videos = GOLD e-learning award!

Honda Results:

81% Average Satisfaction

92% wanted more e-learning in that format

88% felt the e-learning objectives were met

Sales Advisor:

  • “The format and layout made it easier to stay focused.”

Sales Manager:

  • “The content is delivered in bite sized sections – perfect for real world time management.”

Sales Advisor:

  • “Information nice and succinct. No Fluff.”

Service Manager:

  • “Very simple to follow and user friendly.

Sources:

 

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CDSM EdTech Education Hwb Hwbdysgu Software Wales

Aggregating and Creating…Hwb just got easier

In the best traditions of agile software development, we have updated and improved Playlists just two weeks after its initial release.

Playlists (so simple to use that 400 playlists have been created by teachers on Hwb already) offers teachers in Wales a perfect solution for the creation of rich, attractive and contemporary web-ready teaching and learning content. The latest release includes eight new authoring blocks that seamlessly blend the use of instructional text and supporting imagery.

playlist3 (2)

 

Teachers across Wales can create teaching resources for use in their classrooms by digitising their own knowledge and experience. They can also blend them with resources from Hwb, Encyclopaedia Britannica, ImageQuest & Google Safe Search.

playlist1

 

At CDSM, we passionately believe that teachers are best placed to change and adapt to a new and demanding curriculum. Teachers know where teaching and learning resources are required and they have the skills and experience to fill those gaps. That is why we have created Playlists to hand the power of knowledge creation and distribution to those who work so tirelessly for the education of our young people.

playlist2

 

We are proud to be a Welsh company and we are constantly trying to improve the tools and experiences for teachers and learners alike. Through the Hwb project we have the opportunity to do just that. We’re always interested to hear about the dynamic and inspiring ways that you are using Playlists in your classroom, so feel free to get in touch and let us know what you think.

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Available in Welsh here

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EdTech Education Hwb Hwbdysgu Software Wales

Cronni a chreu…Mae Hwb newydd ddod yn haws

Fel sy’n aml yn digwydd ym maes datblygu meddalwedd hyblyg, rydym wedi diweddaru a gwella’r Rhestri Chwarae gwta bythefnos ar ôl eu cyhoeddi yn y lle cyntaf.

Mae Rhestri Chwarae mor hawdd eu defnyddio mae athrawon eisoes wedi creu 400 ohonynt ar Hwb. Mae’n cynnig ateb perffaith i athrawon yng Nghymru ar gyfer creu cynnwys addysgu a dysgu cyfoethog, deniadol a chyfoes ar y we. Mae’r fersiwn diweddaraf yn cynnwys wyth o flociau awduro sy’n darparu ffordd syml ar gyfer defnyddio testun cyfarwyddol a lluniau atodol.

playlist3 (2)

 

Gall athrawon ledled Cymru greu adnoddau addysgu i’w defnyddio yn eu hystafelloedd dosbarth drwy ddigido eu gwybodaeth a’u profiadau eu hunain. Gallant hefyd eu cyfuno ag adnoddau o Hwb, Encyclopaedia Britannica, ImageQuest a Google Safe Search.

playlist1

 

Mae CDSM yn credu’n gryf bod athrawon yn y sefyllfa orau i newid ac addasu i gwricwlwm newydd a thrwm. Mae athrawon yn gwybod pryd mae angen adnoddau addysgu a dysgu arnynt ac mae ganddynt y sgiliau a’r profiad i lenwi’r bylchau hynny. Dyna pam ein bod wedi creu Rhestri Chwarae – er mwyn sicrhau bod y broses o greu gwybodaeth a’i dosbarthu yn nwylo’r rheini sy’n gweithio mor ddiflino er mwyn addysg ein pobl ifanc.

playlist2

Rydym yn falch o fod yn gwmni o Gymru ac rydym bob amser yn ceisio gwella adnoddau a phrofiadau i athrawon a dysgwyr fel ei gilydd. Mae gennym gyfle i wneud hynny drwy’r prosiect Hwb. Rydym bob amser eisiau clywed am y ffyrdd dynamig ac ysbrydoledig rydych yn defnyddio Rhestri Chwarae yn eich ystafell ddosbarth felly mae croeso i chi gysylltu â ni i roi eich barn.

Cofrestrwch i gael ein rhestr bostio sy’n cynnwys y wybodaeth ddiweddaraf am ein prosiectau cyffrous yn CDSM!

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Business CDSM e-learning E-learning Insights L&D Wales

A Useful Business Management Exercise?

mission header

Is developing a clear definition of your organisation’s mission, vision and values a useful business management exercise?

Dan Sivak, CEO of CDSM Interactive Solutions Ltd, gives his thoughts…

At CDSM, we see ourselves as a tight-knit community. Moreover, this is an idea from which we take great pride. We like the fact that we offer friendship and support to one another, creating a productive and positive working environment. In fact, we extend this hand of friendship to our customers, building long-lasting relationships of a professional and personal nature. But what is it that creates this sense of community? Do we have a set of shared traits and values that connect us or does CDSM just work by chance?

Recently, we spent some time revisiting who we are, re-examining our vision, mission and value statements. During the process, we came to the conclusion that we do have a strong, healthy community, which shares a common agenda and works very well together. This is what we came up with:

Our Vision

  • Building a world where learning and development matters.

Our Mission

  • We never stop learning and neither should you.
  • Our mission is to harness contemporary technologies to create learning opportunities for people and their organisations. Learn to succeed!

Our Values

  • Curiosity – values critical thinking and drives discovery and innovation.
  • Integrity – defines a respect for those that you affect in providing a solution, product or service.
  • Reward – provides the necessary motivation and engagement to realise your objectives.
  • Collaboration – harnesses collective experience and intelligence to realise the best way.
  • Passion – gives you strength and enables application at those moments when you and your team need it most.
  • Inclusion – values diversity and difference, providing a richer ecology of perspectives, skills and opportunities to work and play with.

Our sense of community should not be ignored as a factor in our success at CDSM. Like many communities, at its heart there is a home, an office, a city, and even a region, South Wales. CDSM is rich in its ability to be both familiar and different, share aspirations, build better leaning technologies and strive to continually improve. Consequently, dealing with challenges such as disruptive and emergent technologies and changes in learning theory and practice is all part of the landscape of our shared experience.  In fact, we came to understand that we are a community of learners. What we recognise is that it’s our vision, mission and values that underpin and reinforce our community, our shared enthusiasm for work and for each other.

My advice to other leaders is when you decide to consider your vision, mission and values, do so in an open and honest way. Be prepared for and welcome feedback. You need to ask the fundamental questions, and invite responses from across the organisation. I’m not suggesting that the experience is akin to splitting the atom or breaking the four minute mile, but it is a mechanism to check, validate, decide and move on – and in business that is extremely valuable.

Our vision, mission and values ensure we do things well. This ensures we do things with integrity and honesty. This ensures we focus on both our customer and our end-users. This ensures we succeed!

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Business CDSM Customer Service Infographic

The DOs and DON’Ts of Customer Service

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them. – W. Edwards Deming

We know Customer Service is paramount, but we all still hear horror stories about poor service – why? Here at CDSM, we believe that every instance of Customer Service should be:

  • Friendly
  • Knowledgeable
  • Responsive
  • Quick
  • …and Awesome!

To this effect, we’ve created a cool infographic on the DOs and DON’Ts of Customer Service. Check it out – and meet CDSM’s Customer Service and Support team while you’re at it!

Click here to access the text only version of the Infographic

Click image to launch full size version.

customerservice

To find out more about our services, please don’t hesitate to get in contact. Alternatively, if you would like to keep up to date with the goings on in-house, then subscribe now for info straight to your inbox.

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