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Learning at Work Week 2016 #4

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Learning at Work Week 2016 #4

Let us introduce Anna, the fourth participant in our Learning at Work Week 2016 blog series.

Anna-Marie Rakic - Office Administrator at CDSM

Anna-Marie Rakic, Office Administrator at CDSM

Anna is the Office Administrator at CDSM. Her role encompasses everything from being the first point of contact for our customers / public, to general office duties such as taking meeting minutes.

“I love my role, as my priority is other people, and assisting others where I can. As a Welsh speaker I help out on a number of different projects if any Welsh work is needed, meaning I get to work with almost everyone in the office!”

We asked Anna – what did you learn at work this week?

“Due to being a fluent Welsh speaker, I have had the privilege of recording voice overs for help videos for our Welsh projects. I have thoroughly enjoyed this, however I have had to re-master the Welsh language in order to correctly and fluently deliver the voice overs. Having not corrected my Welsh since secondary school, it has been a challenge to rebuild my confidence in speaking and writing in the Welsh language.”

“To help me out with this project, members of the Welsh Government kindly sent across some tips, and these were fantastic aids. I also had the opportunity to work closely with a colleague here at CDSM who had some previous experience in voice overs! We sat together and worked through the material until I was completely comfortable with it. I even went back to some of the voice techniques I had learnt as an A-Level Drama student.”

“Not only has this dramatically improved my confidence in speaking Welsh, but I also feel more confident in my own abilities. When I was first asked to help with the voice overs, I was very excited but obviously quite nervous at the same time, but I have learnt that with the right advice and guidance, you can succeed. This is a lesson that I can take with me in everything I do here at CDSM.”

Check back tomorrow for the final instalment of our Learning at Work Week 2016 blog series.

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Authored by Tom Coleman, Marketing Executive, CDSM Interactive Solutions


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